Computer/Laptop/MacBook Repair
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My computer is too old. i just want to get the information off it. can you help?
Yes! We can transfer information to external drive. We do specialize in data transfers and data recovery as well.
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My ______ broke on my laptop. can you fix it
Yes! As long as we can source the parts we need fix your laptop, we can fix it.
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I spilled water on my laptop/macbook. is there hope?
Yes! This is one our areas we specialize in. We can fix liquid damage logicboards/motherboards at a high success rate. All our repairs have warranty as well.
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My computer hinge is broken. I cant open or close my computer properly. Is that something you fix?
Yes! This is starting to become an extremely common issue. We do them on touch and non touch screen laptops. Touch screen laptops can be a bit tricky but we can fix the hinge on it usually.
IPhone/Phone Repairs
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Do you do microsoldering or logic board repairs on phones?
A:Yes. This is what we specialize in. We have the equipment and know how to fix most issues with logicboards.
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My phone screen broke, what is process? how long does it take?
A:It all depends on the model of your phone. For most iPhones and Samsung devices, we have parts in stock. Typically we can turn a broken screen between 30 min to 1 hour. Worst case if we have part in stock a few hours.If we do not have part in stock, we can order the part for you for next day, usually. If you do not want to leave your phone overnight, you can just bring it in next day and we will repair the phone same day.
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I have an iphone 7 (or iphone 7+), and i cant talk on loud speaker. can you fix it?
A:Yes. you have a very common issue with the logicboard. There is a chip on the logicboard that controls the audio. Underneath that chip on the logicboard there is a connection issue underneath that chip. We are able to permanently fix that issue. Usually next day turnaround for that problem.
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My phone has _____ problem. can you fix it?
A:More than likely yes. Please contact us and mention model and problem and we will let you know if we can repair it
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I dropped my phone in water. what are my options?
A:Yes. we can fix water damage devices. Depending on the severity of the damage, we either will be able to fix the device completely, or at least get out the information you dearly need from your device. Again, we are a no fix no fee place. If we cant fix it for any reason, you dont pay.
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I have an iphone 6 (or iphone +), and my touch doesnt work properly. can you fix my device?
A:Yes. You have a very common issue with the logicboard. there is a chip on the logicboard that controls the touch. Underneath that chip on the logicboard there is a connection issue underneath that chip. We are able to permanently fix that issue. Usually next day turnaround for that problem.
General Questions
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What is your diagnostic fee to look at my device?
We dont charge for diagnostic. Diagnostics are free of charge.
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My ______ broke on my laptop. can you fix it
Yes! As long as we can source the parts we need fix your laptop, we can fix it.
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How long does the diagnostic take?
It all depends on the problem you are having with your device. Typically from a few hours to maximum 2 days.
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Do I need an appointment to bring in my device?
No appointment is required for any device. We are walk-in only.
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I have an electronic device that is not listed on your website. can you still help me?
A:Yes. There is a possibility. Please contact us and let us know your problem. If the issue is related to soldering, there is a high chance we can help you.
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I live far from your store. can i ship you my device
A:Yes. Absolutely. But, please contact us before you send your device to ensure we do repair your device.
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I left my device in for repair. i would like to get an update on it.
Best method to get an update on a repair would be to use the chat feature on this site (during business hours) or calling us directly at +1-416-684-1234
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I would like find out the price of repairing my device. whats the best to get in contact with you?
There are many ways to get a hold of us. Quickest methods are: a) Calling us at +1-416-684-1234 b) emailing us directly at info@thetecfixer.com
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What are your store hours?
We are open Monday- Friday 10am to 7pm and Saturday 11am to 6pm. Sunday we are closed.
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Do you offer any warranty on your repairs?
Yes, absolutely. We give a 60 day warranty , unless specified on all repairs. The warranty covers any manufacture defect. It does not cover any physical damage or liquid damage.
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What if you cant fix my device?
We do have a high success rate on repairs. But, if for any reason we cant fix your device, you dont pay!
